Kenko-Tokina Customer Service in Japan

Updated: May 12, 2023

Contact Kenko for Kenko binoculars and accessories, Tokina lenses, Cosina cameras, and Slik tripods. They provide the following customer service phone number:

0120-162-414 (or 03-6840-0244)

Web site:

Addresses in Japanese to send a product for repair:

〒169-0073 東京都新宿区百人町1-9-20
ケンコー・トキナー 修理受付窓口
Phone 03-6840-3389

Also fill in this Japanese form and send it together with the product:

Note that Kenko-Tokina has terminated servicing all Konica, Minolta, and Konica-Minolta products.

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