Payment Methods

We accept the following payment methods:

  • PayPal (send to )
  • Credit card (via PayPal)
  • Money order or cashier’s check (no personal checks)
  • Cash (US$)
  • Wire or bank transfer to our Japanese bank account

All payment from outside Japan must be in US dollars. Money orders and cashier’s checks must be drawn on a bank or post office in the United States.

For PayPal payments, you don’t have to join PayPal to send us payment via PayPal. Non-members can still send payment via PayPal using a credit card and email address. (But we highly recommend that you join PayPal.)

For credit card payments, you can use PayPal.

For cashier’s checks and money orders, make it payable to Philbert H. Ono and send it to the following address. Cash payments must also go to the following address. Together with the payment, enclose a printout of the price quote we sent you by e-mail.

PhotoGuide Japan
Kojima Bldg. SBC4-121
3-20-8 Ueno
Taito-ku, Tokyo 110-0005
(Note that this is a private mailbox and not an office address. So don’t drop by to deliver your payment in person.)

For bank transfers to our bank account in Japan:

Japan Net Bank
Honten branch code 001, Ordinary account No. 1555069
Account holder: Philbert Ono

ƒジャパンネット銀行(Japan Net Bank)
–本店 001, 普通: 1555069
名義:オノ フィルバート

Japan Post Office
Furikae account No. 00170-7-143742
Account holder: PhotoGuide Japan

To wire money from outside Japan to our bank account in Japan:

Bank of Tokyo-Mitsubishi UFJ
Urayasu Branch
Kita-zakae 1-17-11
Urayasu-shi, Chiba 279-0002
Telephone: +81-473-54-3341

Acct. No: 0174347

After you deposit the payment, send us email and tell us which account you deposited the money. Thanks!!

Payment FAQ

What is PayPal?

PayPal is the leading company for sending and receiving payments online. It is a very convenient, quick, and low-cost way to send and receive money via the Internet. With PayPal, we can confirm your payment very quickly. We can also send you a refund very quickly. PayPal can also be used to pay with a credit card. For more information, see PayPal.

Can I just fax or snail mail you my credit card information?

Sorry, no. We are not equipped to accept and process credit card payments directly. If you want to pay by credit card, you must use PayPal.

If you do not want to use your credit card through the Internet, then please send us a money order or cash instead.

What happens to the personal information (credit card number, e-mail address, etc.) I give you?

Your privacy is guaranteed. PhotoGuide Japan, PayPal, etc., will never reveal, sell, or rent to any third party the information you provide for your order. Your purchases and purchasing patterns are also kept confidential. Read our Privacy Policy

How do I use the Proxy Payment Form?

A normal shopping site has an online catalog where you choose the items you want and put them into a shopping cart and then check out. We cannot do this for auction items and third-party items because they are not our products and they are too transient. They come and go within days and prices always vary.

So we provide this flexible and generic Proxy Payment Form which can be used to order and pay for any auction or third-party item you want. After we give you a price quote, use this form to set the amount you need to pay, choose the desired shipping method, and in the Remarks box, copy and paste the URL of the auction or third-party item(s) you want to buy. (You can enter multiple items or URLs in the same form.) When your payment is confirmed, you will receive a confirmation email.

I sent you a money order (or cash) and you should have received it by now. However, I still have not received a payment confirmation e-mail from you.

Our postal address is a private mailbox. We check the mailbox only once a week or so. You just have to wait until the next time we check the mailbox. Then we will tell you that we received your payment.

I already sent payment for my order, but something came up and I want to cancel my order. Can you refund my money?

Generally speaking, all sales are final. The only exceptions will be as stated in our Returns and Refund Policy.

I am in Japan. Can I pay in yen?

Yes you can. You will have to request for a price quote in yen. Mention this on your order form. (Your shipping address must be in Japan, and you must be able to transfer money to our Japanese bank account.) Obviously, domestic mailing costs are lower and the price quote we give you will reflect this.

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