Kenko-Tokina Customer Service in Japan

Contact Kenko for Kenko binoculars and accessories, Tokina lenses, Cosina cameras, and Slik tripods. They provide the following customer service phone numbers:

Tokyo: 03-5982-1060
Osaka: 06-6767-2640
Nagoya: 052-232-3331
Sapporo: 011-613-2176
Sendai: 022-211-0180
Fukuoka: 092-476-5071

Web site: http://www.kenko-tokina.co.jp/address.html

Addresses in Japanese:
株式会社ケンコー
本社
〒161-8570東京都新宿区西落合3-9-19
東京営業所:03-5982-1060 広域販売部:03-5982-1068

大阪営業所
〒540-0005大阪市中央区上町1の2の13 TEL.06-6767-2640
大阪営業所:06-6767-2640 大阪販売課:06-6767-2652

名古屋出張所
〒460-0008名古屋市中区栄町1の15の6(サカエミヤシタビル)TEL.052-232-3331

札幌出張所
〒060-0042札幌市中央区大通西15丁目1-11 (北日ビル405) TEL.011-613-2176

仙台出張所
〒980-0011仙台市青葉区上杉3-3-21(上杉NSビル2F)TEL.022-211-0180

福岡出張所
〒812-0011福岡市博多区博多駅前3の12の3(玉井親和ビル1-H)TEL.092-476-5071

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Sigma Repair Centers in Japan

Sigma has a service station in Kawasaki, Japan where you can take your Sigma camera or lens for repairs. Otherwise, you can send in your product to them for repairs. They also have a toll-free number to call for inquiries. Updated: Sept. 7, 2014

Their toll-free Customer Service phone number in Japan:

0120-9977-88 (or 044-989-7436 for cell phones)
Operator hours: 9 am to 6 pm, closed Sat., Sun., and national holidays

Sigma Customer Service Dept.
Address: Kurigi 2-4-16
Asao-ku, Kawasaki, Kanagawa, Japan 215-8530
Phone: 0120-9977-88 (or 044-989-7436 for cell phones)
Fax: (044) 989-7447
〒215-8530神奈川県川崎市麻生区栗木2丁目4番16号
Hours: 9 am to 5 pm (M-F), 9 am to 6 pm (Sat.), closed Sun., and national holidays
Directions: See map on the Web page below.
Web site: http://www.sigma-photo.co.jp/support/repair/index.html

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Independent Camera Repair Centers in Japan

Compiled by Philbert Ono, Updated: June 9, 2019

F1000015If your classic/vintage/old camera or film camera can no longer be repaired or serviced by the manufacturer, try one of the following independent camera service centers in Japan. Note that most of them do not provide English information or may have difficulty communicating in English. If you contact them, you need to do so in Japanese. You must also be in Japan to send/receive your camera.

Before sending your camera for repair, contact the repair center to see if they can repair your camera and ask for a repair cost estimate. They may have a contact form, email address, or phone number. Best to communicate in Japanese. Besides walk-in service, you can also send in your camera for a repair estimate. Email addresses are usually shown on their website.
*All websites are in Japanese only. (Reference: Asahi Camera magazine Jan. 2019 issue)

Fukui Camera Service フクイカメラサービス
Address: Ebatacho 6-8
Fukui-shi, Fukui
〒918-8016福井県福井市江端町6-8
Phone: 120-33-1617
Website: https://www.camera-repair.jp/
Hours: 10:00–18:00 (M-F), Closed weekends.
Other Info: Digital camera servicing authorized by major Japanese camera brands like Canon, Nikon, Sony, Panasonic, Olympus, Ricoh, Pentax, and GE (General Imaging).

Hasegawa Kosakusho 長谷川工作所
Address: Higashi Ueno 6-4-12
Taito-ku, Tokyo, Japan 110-0015
〒110-0015東京都台東区東上野6-4-12
Phone: (03) 3844-8704
Fax: (03) 3844-0437
Web Site: http://hasegawa-repair.watson.jp/
Hours: 9:00-17:00, closed Sat., Sun., national holidays
Other Info: Repairs film cameras, especially Pentax, and Panasonic/National flash unit. Near Inaricho Station (Ginza subway line).

Hayata Camera Lab ハヤタ・カメララボ
Address: Doi Bldg. 2nd floor
Asakusa 1-34-7
Taito-ku, Tokyo, Japan 111-0032
〒111-0032 東京都台東区浅草1-34-7 井上ビル2階
Phone: (03) 3841-3035
Fax: (03) 3841-3036
Web Site: https://www.hayatacamera.co.jp/
Map: https://www.hayatacamera.co.jp/hcl/access.html
Hours: 11:30-19:00, closed Sun. and Mon.
Other Info: Repairs classic cameras of most major brands like Leica, Rolleiflex, Nikon, Canon, etc. They emply a membership system, so you have to be a member. Near Asakusa Station Exit 3. First floor is a Japanese-style coffee shop, so look up at the second floor.

Hisanaga Koki ひさなが光機
Address: Oe 3-8-35
Chuo-ku, Kumamoto
〒862-0971熊本県熊本市中央区大江 3-8-35
Phone: 096-364-3517
Website: http://hisanaga.jp/
Hours: 9:00–18:00 (M-F), Closed weekends and national holidays.
Other Info: Repairs classic cameras (bellows cameras, Linhof, Speed Graphic, twin-lens reflex) and digital cameras from major Japanese brands.

Kawazudo Camera Kobo かわず堂カメラ工房
Address: Kanegusuku 394-5
Haebaru-cho, Shimajiri-gun, Okinawa
〒901-1111沖縄県島尻郡南風原町兼城394-5
Phone: 098-888-3729
Website: http://kawazudo.com/
Hours: 11:00–18:00 (M-F), Closed weekends.
Other Info: Repairs film cameras, especially Olympus. They are in Okinawa!

Minami Camera Service ミナミカメラサービス
Address: Nakamura-cho 1-2-11
Zentsuji, Kagawa
〒765-0072香川県善通寺市中村町1-2-11
Phone: 0877-62-9888
Website: http://mcs-web.jp/
Hours: 9:00–17:00, closed weekends and national holidays
Other Info: Minolta CLE camera repair.

Nikken Techno 日研テクノ
Address: Minami Horie 2-10-2
Nishi-ku, Osaka, Japan 550-0015
〒550-0015 大阪市西区南堀江2-10-2

Phone: (06) 6538-0506
Fax: (06) 6538-0509
Web Site: http://www.nikken-techno.co.jp/

Tokyo Branch: Phone: 03-5703-5301 Fax: 03-5703-5302
〒144-0035 東京都大田区南蒲田2-16-2
テクノポート大樹生命ビル別館2階
Other Info: Large company which repairs compact and SLR film and digital cameras and lenses of major brands. Also repairs video cameras. Besides the head office in Osaka, they have a Tokyo branch. Ask for a free repair estimate using their online form (in Japanese only).

NTA Camera Service (NTAカメラサービス)
Address: Kita 2-jo Nishi 2-4-8F
Chuo-ku, Sapporo, Hokkaido
〒060-0002札幌市中央区北2条西2丁目4マルホビル8F
Phone: 011-261-6556
Website: https://nta-camera.wixsite.com/nta-camera-service
Hours: 9:30–18:00 (M-Sat), Closed Sun., national holidays
Other Info: Approved Nikon camera repair center in Hokkaido.

Photo Kobo Kiitos フォト工房キートス
Address: Nishi-Oi 1-8-1-202
Shinagawa, Tokyo
〒140-0015東京都品川区西大井1-8-1 西大井舘野ビル2F
Phone: 03-5718-4600
Website: http://photo-kiitos.co.jp/
Hours: 10:00–18:00 (M–F), 10:00–14:00 (Sat.)
Other Info: Repairs Nikon film cameras. He likely has a connection with Finland since I know “kiitos” means “thank you” in Finnish.

Shinohara Camera 篠原カメラ
Address: Hannancho 1-50-28-303
Abeno-ku, Osaka, 545-0021
大阪市阿倍野区阪南町1-50-28 昭南ビル303号
Phone: 06-6626-4008
Website: https://shinoharacamera.amebaownd.com/
Hours: 10:00–17:00, closed Wed. (also open 18:30–20:30 on Mon., Tue., Thu.)
Other Info: Vintage film camera repair, most major Japanese brands.

Sparrow Photo スパロウ・フォト
Address: Nihonbashi Bakurocho 1-8-6
Chuo-ku, Tokyo, Japan 103-0002
〒103-0002東京都中央区日本橋馬喰町1-8-6
Phone: (03) 3661-1555
Fax: (03) 3661-5958
Website: http://www008.upp.so-net.ne.jp/sparrow/
Hours: 10:00-19:00 (M-F), 11 am to 4 pm on 1st Sat. of the month, closed 2nd and 3rd Sat. and Sun. and national holidays
Other Info: Repairs wooden (mahogany) Deardoff large-format cameras. Near JR Bakurocho Station and Bakurocho-Yokoyama Station.

Sukiya Camera スキヤカメラ
Address: Ginza 4-3-7 1st floor
Chuo-ku, Tokyo, Japan 104-0061
〒104-0061 東京都中央区銀座4-3-7 猿谷ビル1階
Phone: 03-3571-5555
Fax: 03-3571-5633
Website: https://www.sukiya.co.jp/repair.php
Hours: 11:00-19:00 (M-F), 10:00-17:00 (weekends), closed Mon.
Other Info: Repairs M-series Leica cameras and Nikon. They are also a classic camera dealer.

Suzuki Camera
Address: Minami-senba 2-7-14-4F
Chuo-ku, Osaka 542-0081
〒542-0081大阪市中央区南船場2-7-14 大阪写真会館4F
Phone: 06-6261-1602
Website: http://suzuki-camera.com/
Hours: 9:00–18:00, closed Sun. and national holidays
Other Info: Repairs Toyo View, Sinar, and Hasselblad cameras.

Tokyo Camera Service 東京カメラサービス
Address: Sakuragaoka 2-15-15
Setagaya-ku, Tokyo, Japan 156-0054
156-0054 世田谷区桜丘2-15-15
Phone: 03-5426-2433
Fax: 03-3420-5540
Website: http://www.tokyo-camera-service.com/map.html
Hours: 10:00-18:00, closed Sat., Sun., and national holidays
Other Info: Repairs and restores Japanese cameras. Near Chitose Funabashi Station on the Odakyu Line.

UCS
Address: Horikiri 4-20-17
Katsushika-ku, Tokyo
東京都葛飾区堀切4-20-17
Phone: 03-3692-2212
Website: https://www.u-cs.co.jp/
Hours: 9:00–5:30 (M-F), 9:00–4:30 (Sat.), Closed Sun., national holidays
Other Info: Repairs Canon cameras, including digital. Also major brand film cameras. Sells vintage cameras.

Umehara Camera Service ウメハラカメラサービス
Address: Nishi-kata 1-17-4-604
Bunkyo-ku, Tokyo
113-0024 東京都文京区西片1-17-4 ハイツ西片604
Phone: 03-3814-1934
Website: www.umehara-camera.jp
Hours: 9:00–18:00 (M-F), 9:00–15:00 (Sat.)
Other Info: Repairs Leica, Rolleiflex, and Hasselblad.

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Ricoh Repair Centers in Japan

Ricoh has two service stations in Japan (Tokyo and Osaka) where you can take your Ricoh camera or lens for repairs. They also offer same-day repair service for certain camera models. Updated: Sept. 7, 2014

Ricoh Tokyo Service Center
Address: Helios II Bldg. 3rd floor, Funado 1-12-11
Itabashi-ku, Tokyo, Japan 174-0041
Phone: 03-3960-5140
Fax: 03-3960-5147
〒174-0041 東京都板橋区舟渡1-12-11ヘリオス II ビル3階
Hours: 9 am to 5 pm, closed Sat., Sun., and national holidays

Ricoh’s Tokyo Service Center also offers same-day repair service for the following cameras: GR / GR DIGITAL IV / GR DIGITAL III / GR DIGITAL II / GX200 / CX6 / CX5 / CX4 / CX3 / CX2 / CX1. You can bring your camera to he service center for repairs completed the same day. Hours for same-day servicing are 9 am to 3 pm on weekdays only (closed on Sat. and Sun.).

Directions: Note that they moved away from their previous Ginza location in May 2013. Now near Ukima-Funado Station (JR Saikyo Line). Map here
Web site: http://www.ricoh-imaging.co.jp/japan/dc/support/repair/ginza_sc.html

Ricoh Osaka Service Center
Address: Pearl Bldg. 2nd floor
Minami-senba 1-17-9
Chuo-ku, Osaka, Japan 541-0081
Phone: 06-6271-7996
Fax: 06-6271-3612
〒542-0081 大阪府大阪市中央区南船場1-17-9 パールビル2F
Hours: 9 am to 5 pm, closed Sat., Sun., and national holidays

Ricoh’s Osaka Service Center also offers same-day repair service for the following cameras: GR / GR DIGITAL IV / GR DIGITAL III / GR DIGITAL II / GX200 / CX6 / CX5 / CX4 / CX3 / CX2 / CX1. You can bring your camera to the service center for repairs completed the same day. Hours for same-day servicing are 9 am to 1 pm on weekdays only (closed on Sat. and Sun.).

Directions: Near Nagahoribashi Station (Sakaisuji subway line).
Web site: http://www.sigma-photo.co.jp/support/contacts/index.htm

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