Olympus Service Stations in Japan

Updated: July 2, 2017

Olympus has four camera repair centers in Japan as listed below. Note that the Tokyo repair center has moved to Shinjuku. (Japanese list here.)

You can also call their repair center to arrange for them to pick up your camera for repairs. Call this toll-free phone number:

0120-97-1995
Operator hours: 8 am to 8 pm M-F, and 9 am to 6 pm on other days including national holidays.

Olympus Plaza Tokyo オリンパスプラザ 東京
Address: S-tec Joho Bldg. 17th floor
Nishi Shinjuku 1-24-1
Shinjuku-ku, Tokyo, Japan 160-0023
〒 160-0023東京都新宿区西新宿1-24-1 エステック情報ビル
Phone: (03) 5909-0190
Web Site: http://www.olympus.co.jp/jp/contact/list/map_format.jsp?site_id=8677
Hours: 11:00-19:00, closed Thu.
Directions: There is also a product showroom and gallery on the basement 1st floor. Near Shinjuku Station’s West Exit.

Olympus Plaza Osaka オリンパスプラザ 大阪
Address: MID Nishi-honmachi Bldg. 1st floor
Awaza 1-6-1
Nishi-ku, Osaka, Japan 550-0011
〒 550-0011大阪市西区阿波座1-6-1 MID西本町ビル
Phone: (06) 6535-7980
Web Site (map): http://www.olympus.co.jp/jp/contact/list/map_format.jsp?site_id=8682
Hours: 10:00-18:00, closed Sat., Sun., and national holidays
Directions: There is also a product showroom and gallery. Near Honmachi Station Exit 22 and 23 (Yotsubashi, Chuo, and Midosuji subway lines).

Olympus Sapporo Service Station
Address: Sapporo Fukoku Seimei Bldg. 11th floor
Kita 4-jo Higashi 1-2-3
Chuo-ku, Sapporo, Hokkaido 060-0034
オリンパスイメージング株式会社 札幌支店
〒 060-0034北海道札幌市中央区北4条東1-2-3 札幌フコク生命ビル
Phone: 011-222-2570
Web Site (map):
Hours: 9 am to 5 pm, closed Sat., Sun., and national holidays
Directions: 7-min. walk from JR Sapporo Station South Exit, 5-min. walk from Toho Line Sapporo Station Exit 18 and 19.

Olympus Fukuoka Service Station
Address: Fukuoka Fukoku Seimei Bldg. 6th floor
Watanabe-dori 3-6-11
Chuo-ku, Fukuoka, Japan 810-0004
オリンパスイメージング株式会社 福岡支店
〒 810-0004福岡県福岡市中央区渡辺通3-6-11 福岡フコク生命ビル
Phone: 092-761-4469
Web Site (map):
Hours: 9 am to 5 pm, closed Sat., Sun., and national holidays
Directions: Near Watanabe-dori Station on the Nanakuma Line.

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Panasonic LUMIX Camera Repair Centers in Japan

Panasonic has a huge network of service centers in Japan since they handle other Panasonic products besides cameras. Camera repair can also be done through the local dealer or their repair Web site where you apply to send in your camera for repair.

They have a toll-free number in Japan for repair inquiries (call in Japanese):
0120-878-554 (Compatible with cell phones)

Here’s a list of their repair centers in Japan (in Japanese):
http://panasonic.co.jp/cs/service/area.html

There is also one Lumix camera service center in Tokyo (Akihabara), called LUMIX & Let’s note Factory, where you can take your camera (or Let’s note computer) and have it repaired quickly on the spot. I had to use this once and it was fast and courteous service. They fixed my camera in an hour. That’s their target turnaround time for repairing Lumix compact cameras and Let’s Note notebook computers. It was the quickest camera repair service I ever had. The female receptionists were also very nice and courteous. I was very impressed. Too bad that they only have one such quick repair center in Japan. A short walk from Akihabara Station, near Ishimaru Denki main store.

LUMIX & Let’s note Repair Factory
Address: Daisan Denpa Bldg. 1st floor, Soto-Kanda 1-8-1
Chiyoda-ku, Tokyo, Japan 101-0021
Phone: 03-3251-4616
Near JR Akihabara Station. Map here.
Web site here: http://club.panasonic.jp/repair/quick/index.html

LUMIX & Let’snote修理工房
(パナソニック テクニカルサービス株式会社内)
午前9時から午後5時30分(修理受付)・午後8時(お引取)まで
(年末年始・お盆を除く)
〒101-0021東京都千代田区外神田1-8-1 第三電波ビル1F
Web site: http://club.panasonic.jp/repair/quick/index.html

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Sony Camera Repair Center in Japan

Updated: Aug. 12, 2016

Sony provides a phone number in Japan for camera repairs. Basically, you send your camera to them and they send it back to you after it is repaired. Or you can take it to a Sony Service station (repair center) in Tokyo (Akihabara), Osaka (Nipponbashi), Nagoya (Sakae), or Okinawa (Naha).

Tokyo Sony Service station map: http://petamap.jp/spot/spot?sid=2c90b2bf2b855506012b85578d251e94&md=view&sitekey=sonyservice

Call this toll-free number in Japanese:

0120-222-330
Operator hours: 9 am to 6 pm (M-F) and 9 am to 5 pm on Sun. and national holidays

From cell phones, call 050-3754-9599

Web site: http://www.sony.jp/support/repair-contact.html

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Mamiya Camera Service Centers in Japan

Medium-format maker Mamiya Digital Imaging Co., Ltd. has been bought out by Phase One. Updated: June 21, 2016

Phase One Japan
Support Web Site: https://www.phaseone.com/en/SupportMain.aspx?

Repair Centers

Sapporo:
Tak Camera Service
株式会社 タック・カメラサービス
〒060-0053札幌市中央区南3条東4丁目
Phone: 011-221-8507
Fax: 011-232-3344

Sendai:
MC Protek
MCプロテック
〒980-0841仙台市宮城野区原町5丁目3-44 森ビル202
Phone: 022-297-3846
Fax: 022-256-1808

Aichi:
Yamada Technical Service
山田テクニカルサービス
〒496-0026愛知県津島市唐臼町大門99
Phone: 0567-32-2708
Fax: 0567-32-3454

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Konica-Minolta Camera Repair in Japan

Sony has been servicing Konica-Minolta cameras up until March 31, 2010. From April 1, 2010, Kenko Corporation took over the servicing of Konica-Minolta, Konica, and Minolta cameras in Japan.

They have a toll-free telephone number in Japan to call for camera repair inquiries:

0120-975-124
Operator hours: M-F 9:30 am 5:45 pm, closed on Sat., Sun., and national holidays

You can send in your camera for repair.

Web site: http://www.kenko-tokina.co.jp/konicaminolta/consultation_service.html

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FujiFilm Service Stations in Japan

Updated: July 2, 2017

FujiFilm has only three repair centers in Japan: Tokyo, Osaka, and Fukuoka. Service stations in Sapporo, Nagoya, Sendai, and Hiroshima have closed.

All of FujiFilm’s Service Stations now have the same phone number. For camera repair questions, call this number:

050-3786-1040
Operator hours: M-F 9 am to 5:40 pm, Sat.: 10 am to 5 pm, closed Sun. and national holidays

FujiFilm Service Stations are listed in Japanese here:
http://fujifilm.jp/support/digitalcamera/repairservice/servicestation/index.html

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Casio Service Stations in Japan

Updated: July 2, 2017

Casio has a telephone hotline in Japan for questions (in Japanese only) about camera repair:

0570-004161
Operators are on duty Mon. to Sat. from 9 am to 6:30 pm. Closed on Sun. and national holidays.

Direct phone numbers to their service stations are here. The hours are usually from 9 am to 5:30 pm. Closed on Sat., Sun., and national holidays. The Akihabara, Osaka, and Fukuoka Service Stations offer a quick repair service for minor camera repairs completed within an hour.

Tokyo (Akihabara): (03) 5820-9871
Yokohama: 042-560-4161
Nagoya: 042-560-4161
Osaka: (06) 6243-6211
Hiroshima 042-560-4161
Fukuoka: 042-560-4161
Sendai: 042-560-4161
Sapporo: 042-560-4161

Casio Service Stations in Japan listed in Japanese here:
http://casio.jp/support/repair/mochikomi/

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