Tamron Repair Centers in Japan

Updated: July 2, 2017

Tamron has only one service station in Japan (Tokyo) where you can take your Tamron lens or Bronica camera for repairs. (The Osaka branch closed.) You can also take it to a camera shop that can forward it to Tamron for servicing. They also accept mail-in camera repairs.

Tamron Tokyo Repair Service
Address: Ueno TG Bldg. 3rd floor
Ueno 6-16-22
Taito-ku, Tokyo, Japan 110-0005
Phone: 03-5817-7210
Fax: 03-3837-1790
〒110-0005東京都台東区上野6丁目16番22号 上野TGビル3階
Hours: 9:00 am to 5:00 pm, closed Sat., Sun., national holidays
Directions: 6-min. walk from JR Ueno Station (Hirokoji Exit).
Web site: http://www.tamron.jp/support/repair.html

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Kodak Service and Support in Japan

Kodak has a small presence in Japan. No walk-in repair center in Japan, so you have to send your camera to a third-party company in Tokyo. They provide customer service phone numbers. If you cannot read their Japanese instructions to send your camera in for repair, you should call the phone number below.

Kodak Customer Service Phone Numbers in Japan:

Digital camera support: 03-5540-9002
Professional film/paper support: 03-5540-9000

Operator hours: Not stated
Web site: http://wwwjp.kodak.com/JP/ja/service/query.shtml

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Epson Repair Centers in Japan

Updated: July 2, 2017

Epson has these service centers in Japan where you can take your Epson product for repairs. The Web site link includes a map. You can also send your product to one of these repair centers. Call the nearest repair center for details. (The 050 numbers might not work with cell phones, so call the alternate number instead.)

Epson Sapporo Repair Center
Address: Epson Service Co.,
Sapporo Fukoku Seimei Bldg. 10th floor
Sakae-dori 4-2-7
Shiroishi-ku, Sapporo, Hokkaido, Japan 003-0021
Phone: 011-805-2886
Fax: 011-805-2882
〒003-0021 北海道札幌市白石区栄通4-2-7 エプソンサービス株式会社
Hours: 9 am to 4 pm for accepting repair orders (closes at 5 pm), closed Sat., Sun., and national holidays
Directions: 8-min. walk from JR Sapporo Station South Exit.
Web site: http://www.epson.jp/support/shuri/madoguchi/map/sapporo.htm

Epson Matsumoto Repair Center
Address: Epson Service, Co., Ltd.
Shiraita 2-4-14
Matsumoto, Nagano, Japan 390-0863
Phone: 050-3155-7110 or 0263-86-7660
Fax: 0263-44-7888
〒390-0863 長野県松本市白板2-4-14 エプソンサービス株式会社
Hours: 9 am to 4 pm for accepting repair orders (closes at 5 pm), closed Sat., Sun., and national holidays
Web site: http://www.epson.jp/support/shuri/madoguchi/map/matsumoto.htm

Epson Tottori Repair Center
Address: Epson Service, Co., Ltd.
Naneicho 26-1
Tottori-shi, Tottori, Japan 689-1121
Phone: 050-3155-7140 or 0857-77-2202
Fax: 0857-32-8290
〒689-1121 鳥取県鳥取市南栄町26-1 エプソンリペア株式会社
Hours: 9 am to 4 pm for accepting repair orders (closes at 5 pm), closed Sat., Sun., and national holidays

Epson Okinawa Repair Center
Address: Epson Service, Co., Ltd., Okinawa Tsukansha Bldg. 2nd floor
Yamashitacho 5-21
Naha, Okinawa, Japan 900-0027
Phone: 098-852-1420
Fax: 098-852-1422
那覇市山下町5-21 沖縄通関社ビル2F
Hours: 9 am to 4 pm for accepting repair orders (closes at 5 pm), closed Sat., Sun., and national holidays
Directions: Click link below for a map.
Web site: http://www.epson.jp/support/shuri/madoguchi/map/okinawa.htm

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Kenko-Tokina Customer Service in Japan

Contact Kenko for Kenko binoculars and accessories, Tokina lenses, Cosina cameras, and Slik tripods. They provide the following customer service phone numbers:

Tokyo: 03-5982-1060
Osaka: 06-6767-2640
Nagoya: 052-232-3331
Sapporo: 011-613-2176
Sendai: 022-211-0180
Fukuoka: 092-476-5071

Web site: http://www.kenko-tokina.co.jp/address.html

Addresses in Japanese:
東京営業所:03-5982-1060 広域販売部:03-5982-1068

〒540-0005大阪市中央区上町1の2の13 TEL.06-6767-2640
大阪営業所:06-6767-2640 大阪販売課:06-6767-2652


〒060-0042札幌市中央区大通西15丁目1-11 (北日ビル405) TEL.011-613-2176



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Sigma Repair Centers in Japan

Sigma has a service station in Kawasaki, Japan where you can take your Sigma camera or lens for repairs. Otherwise, you can send in your product to them for repairs. They also have a toll-free number to call for inquiries. Updated: Sept. 7, 2014

Their toll-free Customer Service phone number in Japan:

0120-9977-88 (or 044-989-7436 for cell phones)
Operator hours: 9 am to 6 pm, closed Sat., Sun., and national holidays

Sigma Customer Service Dept.
Address: Kurigi 2-4-16
Asao-ku, Kawasaki, Kanagawa, Japan 215-8530
Phone: 0120-9977-88 (or 044-989-7436 for cell phones)
Fax: (044) 989-7447
Hours: 9 am to 5 pm (M-F), 9 am to 6 pm (Sat.), closed Sun., and national holidays
Directions: See map on the Web page below.
Web site: http://www.sigma-photo.co.jp/support/repair/index.html

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Independent Camera Repair Centers in Japan

If you have an old or classic camera which the original manufacturer cannot repair anymore due to the lack of spare parts or bankruptcy, you can try one of the following independent camera service centers in Japan. If you call to receive a repair estimate, you’ll likely need to speak in Japanese. They also accept email for estimate requests. Besides walk-in service, you can also send in your camera for repair.

Hasegawa Kosakusho 長谷川工作所
Address: Higashi Ueno 6-4-12
Taito-ku, Tokyo, Japan 110-0015
Phone: (03) 3844-8704
Fax: (03) 3844-0437
Web Site: http://www2.to/repairhouse
Hours: 9:00-17:00, closed Sat., Sun., national holidays
Other Info: Repairs film cameras, especially Pentax, and Panasonic/National flash unit. Near Inaricho Station (Ginza subway line).

Hayata Camera Lab ハヤタ・カメララボ
Address: Doi Bldg. 2nd floor
Asakusa 1-34-7
Taito-ku, Tokyo, Japan 111-0032
〒111-0032 東京都台東区浅草1-34-7 井上ビル2階
Phone: (03) 3841-3035
Fax: (03) 3841-3036
Web Site: http://www.hayatacamera.co.jp/
Map: http://www.hayatacamera.co.jp/hcl/access.html
Hours: 11:30-19:00, closed Sun. and Mon.
Other Info: Repairs classic cameras of most major brands like Leica, Rolleiflex, Nikon, Canon, etc. They emply a membership system, so you have to be a member. Near Asakusa Station Exit 3. First floor is a Japanese-style coffee shop, so look up at the second floor.

Kanto Camera Service 関東カメラサービス
Address: Tsutsumine 49-1, Kawasaki-ku
Kawasaki, Kanagawa, Japan 210-0026
〒210-0026 神奈川県川崎市川崎区堤根49-1
Phone: (044) 541-8111
Fax: (044) 541-8116
Web Site in English: http://www.kanto-cs.co.jp/
Hours: M-F 10 am to 7 pm, closed Wed.
Other Info: Full-scale repair center that can overhaul, restore, and repair cameras and lenses. Leica and Nikon specialists. Near JR Kawasaki Station.

Nikken Techno 日研テクノ
Address: Minami Horie 2-10-2
Nishi-ku, Osaka, Japan 550-0015
〒550-0015 大阪市西区南堀江2-10-2

Phone: (06) 6538-0506
Fax: (06) 6538-0509
Web Site: http://nikken.blog.eonet.jp/
Other Info: Large company which repairs compact and SLR film and digital cameras and lenses of major brands. Also repairs video cameras. Besides the head office in Osaka, they have the following branches as well as branches in France.

Tokyo: Phone: 03-5753-6288 Fax: 03-5753-6266
〒143-0006 東京都大田区平和島6-1-1
東京流通センター センタービル8階

Nagoya: Phone: 052-231-0712 Fax: 052-261-0745

Suwa (Nagano): Phone: 0266-28-6321 Fax: 0266-28-6322
〒393-0063 長野県諏訪郡下諏訪町花咲町267-8

Kanazawa: Phone/Fax: 076-292-3544
〒921-8011 石川県金沢入江2-54中村ビル4F

Sendai: Phone: 022-716-5057 Fax: 022-716-5058
〒980-0014 宮城県仙台市青葉区本町2-10-33 第二オフィスビル

Chugoku Service Station (Hiroshima): Phone/Fax: 082-875-5860
〒731-0138 広島県広島市安佐南区祇園3丁目26-15

Sparrow Photo スパロウ・フォト
Address: Nihonbashi Bakurocho 1-8-6
Chuo-ku, Tokyo, Japan 103-0002
Phone: (03) 3661-1555
Fax: (03) 3661-5958
Web Site: http://www008.upp.so-net.ne.jp/sparrow/
Hours: 10:00-19:00 (M-F), 11 am to 4 pm on 1st Sat. of the month, closed 2nd and 3rd Sat. and Sun. and national holidays
Other Info: Repairs wooden (mahogany) Deardoff large-format cameras. Near JR Bakurocho Station and Bakurocho-Yokoyama Station.

Sukiya Camera スキヤカメラ
Address: Ginza 4-3-7 1st floor
Chuo-ku, Tokyo, Japan 104-0061
〒104-0061 東京都中央区銀座4-3-7 猿谷ビル1階
Phone: 03-3571-5555
Fax: 03-3571-5633
Web Site: http://www.sukiya.co.jp/sukiya.S.top.html
Other Info: Repairs M-series Leica cameras and Nikon. They are also a classic camera dealer. Affiliated with Nikon House in Ginza.

Tokyo Camera Service 東京カメラサービス
Address: Sakuragaoka 2-15-15
Setagaya-ku, Tokyo, Japan 156-0054
156-0054 世田谷区桜丘2-15-15
Phone: 03-5490-8524
Fax: 03-3482-3732
Web Site: http://www.tokyo-camera-service.com/map.html
Hours: 10:00-18:00, closed Sat., Sun., and national holidays
Other Info: Repairs and restores Japanese cameras. Near Chitose Funabashi Station on the Odakyu Line.

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