Kenko-Tokina Customer Service in Japan

Contact Kenko for Kenko binoculars and accessories, Tokina lenses, Cosina cameras, and Slik tripods. They provide the following customer service phone numbers:

Tokyo: 03-5982-1060
Osaka: 06-6767-2640
Nagoya: 052-232-3331
Sapporo: 011-613-2176
Sendai: 022-211-0180
Fukuoka: 092-476-5071

Web site:

Addresses in Japanese:
東京営業所:03-5982-1060 広域販売部:03-5982-1068

〒540-0005大阪市中央区上町1の2の13 TEL.06-6767-2640
大阪営業所:06-6767-2640 大阪販売課:06-6767-2652


〒060-0042札幌市中央区大通西15丁目1-11 (北日ビル405) TEL.011-613-2176



Sigma Repair Centers in Japan

Sigma has a service station in Kawasaki, Japan where you can take your Sigma camera or lens for repairs. Otherwise, you can send in your product to them for repairs. They also have a toll-free number to call for inquiries. Updated: Sept. 7, 2014

Their toll-free Customer Service phone number in Japan:

0120-9977-88 (or 044-989-7436 for cell phones)
Operator hours: 9 am to 6 pm, closed Sat., Sun., and national holidays

Sigma Customer Service Dept.
Address: Kurigi 2-4-16
Asao-ku, Kawasaki, Kanagawa, Japan 215-8530
Phone: 0120-9977-88 (or 044-989-7436 for cell phones)
Fax: (044) 989-7447
Hours: 9 am to 5 pm (M-F), 9 am to 6 pm (Sat.), closed Sun., and national holidays
Directions: See map on the Web page below.
Web site:

Independent Camera Repair Centers in Japan

If you have an old or classic camera which the original manufacturer cannot repair anymore due to the lack of spare parts or bankruptcy, you can try one of the following independent camera service centers in Japan. If you call to receive a repair estimate, you’ll likely need to speak in Japanese. They also accept email for estimate requests. Besides walk-in service, you can also send in your camera for repair.

Hasegawa Kosakusho 長谷川工作所
Address: Higashi Ueno 6-4-12
Taito-ku, Tokyo, Japan 110-0015
Phone: (03) 3844-8704
Fax: (03) 3844-0437
Web Site:
Hours: 9:00-17:00, closed Sat., Sun., national holidays
Other Info: Repairs film cameras, especially Pentax, and Panasonic/National flash unit. Near Inaricho Station (Ginza subway line).

Hayata Camera Lab ハヤタ・カメララボ
Address: Doi Bldg. 2nd floor
Asakusa 1-34-7
Taito-ku, Tokyo, Japan 111-0032
〒111-0032 東京都台東区浅草1-34-7 井上ビル2階
Phone: (03) 3841-3035
Fax: (03) 3841-3036
Web Site:
Hours: 11:30-19:00, closed Sun. and Mon.
Other Info: Repairs classic cameras of most major brands like Leica, Rolleiflex, Nikon, Canon, etc. They emply a membership system, so you have to be a member. Near Asakusa Station Exit 3. First floor is a Japanese-style coffee shop, so look up at the second floor.

Kanto Camera Service 関東カメラサービス
Address: Tsutsumine 49-1, Kawasaki-ku
Kawasaki, Kanagawa, Japan 210-0026
〒210-0026 神奈川県川崎市川崎区堤根49-1
Phone: (044) 541-8111
Fax: (044) 541-8116
Web Site in English:
Hours: M-F 10 am to 7 pm, closed Wed.
Other Info: Full-scale repair center that can overhaul, restore, and repair cameras and lenses. Leica and Nikon specialists. Near JR Kawasaki Station.

Nikken Techno 日研テクノ
Address: Minami Horie 2-10-2
Nishi-ku, Osaka, Japan 550-0015
〒550-0015 大阪市西区南堀江2-10-2

Phone: (06) 6538-0506
Fax: (06) 6538-0509
Web Site:
Other Info: Large company which repairs compact and SLR film and digital cameras and lenses of major brands. Also repairs video cameras. Besides the head office in Osaka, they have the following branches as well as branches in France.

Tokyo: Phone: 03-5753-6288 Fax: 03-5753-6266
〒143-0006 東京都大田区平和島6-1-1
東京流通センター センタービル8階

Nagoya: Phone: 052-231-0712 Fax: 052-261-0745

Suwa (Nagano): Phone: 0266-28-6321 Fax: 0266-28-6322
〒393-0063 長野県諏訪郡下諏訪町花咲町267-8

Kanazawa: Phone/Fax: 076-292-3544
〒921-8011 石川県金沢入江2-54中村ビル4F

Sendai: Phone: 022-716-5057 Fax: 022-716-5058
〒980-0014 宮城県仙台市青葉区本町2-10-33 第二オフィスビル

Chugoku Service Station (Hiroshima): Phone/Fax: 082-875-5860
〒731-0138 広島県広島市安佐南区祇園3丁目26-15

Sparrow Photo スパロウ・フォト
Address: Nihonbashi Bakurocho 1-8-6
Chuo-ku, Tokyo, Japan 103-0002
Phone: (03) 3661-1555
Fax: (03) 3661-5958
Web Site:
Hours: 10:00-19:00 (M-F), 11 am to 4 pm on 1st Sat. of the month, closed 2nd and 3rd Sat. and Sun. and national holidays
Other Info: Repairs wooden (mahogany) Deardoff large-format cameras. Near JR Bakurocho Station and Bakurocho-Yokoyama Station.

Sukiya Camera スキヤカメラ
Address: Ginza 4-3-7 1st floor
Chuo-ku, Tokyo, Japan 104-0061
〒104-0061 東京都中央区銀座4-3-7 猿谷ビル1階
Phone: 03-3571-5555
Fax: 03-3571-5633
Web Site:
Other Info: Repairs M-series Leica cameras and Nikon. They are also a classic camera dealer. Affiliated with Nikon House in Ginza.

Tokyo Camera Service 東京カメラサービス
Address: Sakuragaoka 2-15-15
Setagaya-ku, Tokyo, Japan 156-0054
156-0054 世田谷区桜丘2-15-15
Phone: 03-5490-8524
Fax: 03-3482-3732
Web Site:
Hours: 10:00-18:00, closed Sat., Sun., and national holidays
Other Info: Repairs and restores Japanese cameras. Near Chitose Funabashi Station on the Odakyu Line.

Ricoh Repair Centers in Japan

Ricoh has two service stations in Japan (Tokyo and Osaka) where you can take your Ricoh camera or lens for repairs. They also offer same-day repair service for certain camera models. Updated: Sept. 7, 2014

Ricoh Tokyo Service Center
Address: Helios II Bldg. 3rd floor, Funado 1-12-11
Itabashi-ku, Tokyo, Japan 174-0041
Phone: 03-3960-5140
Fax: 03-3960-5147
〒174-0041 東京都板橋区舟渡1-12-11ヘリオス II ビル3階
Hours: 9 am to 5 pm, closed Sat., Sun., and national holidays

Ricoh’s Tokyo Service Center also offers same-day repair service for the following cameras: GR / GR DIGITAL IV / GR DIGITAL III / GR DIGITAL II / GX200 / CX6 / CX5 / CX4 / CX3 / CX2 / CX1. You can bring your camera to he service center for repairs completed the same day. Hours for same-day servicing are 9 am to 3 pm on weekdays only (closed on Sat. and Sun.).

Directions: Note that they moved away from their previous Ginza location in May 2013. Now near Ukima-Funado Station (JR Saikyo Line). Map here
Web site:

Ricoh Osaka Service Center
Address: Pearl Bldg. 2nd floor
Minami-senba 1-17-9
Chuo-ku, Osaka, Japan 541-0081
Phone: 06-6271-7996
Fax: 06-6271-3612
〒542-0081 大阪府大阪市中央区南船場1-17-9 パールビル2F
Hours: 9 am to 5 pm, closed Sat., Sun., and national holidays

Ricoh’s Osaka Service Center also offers same-day repair service for the following cameras: GR / GR DIGITAL IV / GR DIGITAL III / GR DIGITAL II / GX200 / CX6 / CX5 / CX4 / CX3 / CX2 / CX1. You can bring your camera to the service center for repairs completed the same day. Hours for same-day servicing are 9 am to 1 pm on weekdays only (closed on Sat. and Sun.).

Directions: Near Nagahoribashi Station (Sakaisuji subway line).
Web site:

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