PhotoGuide Japan – by Philbert Ono Rotating Header Image

PhotoRepairs

Camera service centers in Japan.

Kyocera Service Stations in Japan

Kyocera has only one service station in Japan where you can take your camera for repairs. (The one in Kyoto closed on March 31, 2009.)

Their Customer Service phone number is:

0077-78-0500
Operator hours: 9 am to 7 pm, closed Sat., Sun., and national holidays

Kyocera Service Station in Tokyo
Address: Kyocera Harajuku Bldg. 2nd floor
Jingumae 6-27-8
Shibuya-ku, Tokyo, Japan 150-8303
Phone: 03-3400-1422
Fax: 03-3406-0625
〒150-8303東京都渋谷区神宮前6-27-8 京セラ原宿ビル2F
Hours: 9 am to 5 pm, closed Sat., Sun., and national holidays
Directions: Near Meiji Jingumae Station on the Chiyoda Line, and JR Harajuku Station
Web site: http://www.kyocera.co.jp/prdct/optical/support/inquiry.html
Note that this Tokyo Service Station may close on March 31, 2011.

If you don’t live in Tokyo, you can send in your camera for repair. You must fill out a repair application form downloadable here:
http://www.kyocera.co.jp/prdct/optical/support/data/repair_sheet_091105.pdf

And send it together with your camera to the following address:
〒394-8550 長野県岡谷市長地小萩3-11-1
TEL: 0266-27-2183 お問合せ受付時間 9:00〜17:00
FAX: 0266-27-2208 土曜日、日曜日、祝日および当社休日は休業

Kenko-Tokina Customer Service in Japan

Contact Kenko for Kenko binoculars and accessories, Tokina lenses, Cosina cameras, and Slik tripods. They provide the following customer service phone numbers:

Tokyo: 03-5982-1060
Osaka: 06-6767-2640
Nagoya: 052-232-3331
Sapporo: 011-613-2176
Sendai: 022-211-0180
Fukuoka: 092-476-5071

Web site: http://www.kenko-tokina.co.jp/address.html

Addresses in Japanese:
株式会社ケンコー
本社
〒161-8570東京都新宿区西落合3-9-19
東京営業所:03-5982-1060 広域販売部:03-5982-1068

大阪営業所
〒540-0005大阪市中央区上町1の2の13 TEL.06-6767-2640
大阪営業所:06-6767-2640 大阪販売課:06-6767-2652

名古屋出張所
〒460-0008名古屋市中区栄町1の15の6(サカエミヤシタビル)TEL.052-232-3331

札幌出張所
〒060-0042札幌市中央区大通西15丁目1-11 (北日ビル405) TEL.011-613-2176

仙台出張所
〒980-0011仙台市青葉区上杉3-3-21(上杉NSビル2F)TEL.022-211-0180

福岡出張所
〒812-0011福岡市博多区博多駅前3の12の3(玉井親和ビル1-H)TEL.092-476-5071

Sigma Repair Centers in Japan

Sigma has two service stations in Japan (Kawasaki and Osaka) where you can take your Sigma camera or lens for repairs. They also have a toll-free number to call for inquiries.

Their toll-free Customer Service phone number in Japan:

0120-9977-88 (or 044-989-7436 for cell phones)
Operator hours: 9 am to 6 pm, closed Sat., Sun., and national holidays

Sigma Customer Service Dept.
Address: Kurigi 2-4-16
Asao-ku, Tokyo, Japan 215-8530
Phone: 0120-9977-88 (or 044-989-7436 for cell phones)
Fax:
〒215-8530神奈川県川崎市麻生区栗木2丁目4番16号
Hours: 9 am to 5 pm, closed Sat., Sun., and national holidays
Directions: See map on the Web page below.
Web site: http://www.sigma-photo.co.jp/support/contacts/index.htm

Sigma Osaka Sales Office
Address: Sakaisuji Trust Bldg. 8th floor
Bakuromachi 1-7-2
Chuo-ku, Osaka, Japan 541-0059
Phone: 06-6271-1548
〒541-0059大阪市中央区博労町1-7-2 堺筋トラストビル8F
Hours: 9 am to 5 pm, closed Sat., Sun., and national holidays
Directions: See map on the Web page below.
Web site: http://www.sigma-photo.co.jp/support/contacts/index.htm

Independent Camera Repair Centers in Japan

If you have an old or classic camera which the original manufacturer cannot repair anymore due to the lack of spare parts or bankruptcy, you can try one of the following independent camera service centers in Japan. If you call to receive a repair estimate, you’ll likely need to speak in Japanese. They also accept email for estimate requests. Besides walk-in service, you can also send in your camera for repair.

Hasegawa Kosakusho 長谷川工作所
Address: Higashi Ueno 6-4-12
Taito-ku, Tokyo, Japan 110-0015
〒110-0015東京都台東区東上野6-4-12
Phone: (03) 3844-8704
Fax: (03) 3844-0437
Web Site: http://www2.to/repairhouse
Hours: 9:00-17:00, closed Sat., Sun., national holidays
Other Info: Repairs film cameras, especially Pentax, and Panasonic/National flash unit. Near Inaricho Station (Ginza subway line).

Hayata Camera Lab ハヤタ・カメララボ
Address: Doi Bldg. 2nd floor
Asakusa 1-34-7
Taito-ku, Tokyo, Japan 111-0032
〒111-0032 東京都台東区浅草1-34-7 井上ビル2階
Phone: (03) 3841-3035
Fax: (03) 3841-3036
Web Site: http://www.hayatacamera.co.jp/
Map: http://www.hayatacamera.co.jp/hcl/access.html
Hours: 11:30-19:00, closed Sun. and Mon.
Other Info: Repairs classic cameras of most major brands like Leica, Rolleiflex, Nikon, Canon, etc. They emply a membership system, so you have to be a member. Near Asakusa Station Exit 3. First floor is a Japanese-style coffee shop, so look up at the second floor.

Kanto Camera Service 関東カメラサービス
Address: Tsutsumine 49-1, Kawasaki-ku
Kawasaki, Kanagawa, Japan 210-0026
〒210-0026 神奈川県川崎市川崎区堤根49-1
Phone: (044) 541-8111
Fax: (044) 541-8116
Web Site in English: http://www.kanto-cs.co.jp/
Hours: M-F 10 am to 7 pm, closed Wed.
Other Info: Full-scale repair center that can overhaul, restore, and repair cameras and lenses. Leica and Nikon specialists. Near JR Kawasaki Station.

Nikken Techno 日研テクノ
Address: Minami Horie 2-10-2
Nishi-ku, Osaka, Japan 550-0015
〒550-0015 大阪市西区南堀江2-10-2

Phone: (06) 6538-0506
Fax: (06) 6538-0509
Web Site: http://nikken.blog.eonet.jp/
Other Info: Large company which repairs compact and SLR film and digital cameras and lenses of major brands. Also repairs video cameras. Besides the head office in Osaka, they have the following branches as well as branches in France.

Tokyo: Phone: 03-5753-6288 Fax: 03-5753-6266
〒143-0006 東京都大田区平和島6-1-1
東京流通センター センタービル8階

Nagoya: Phone: 052-231-0712 Fax: 052-261-0745
〒460-0008名古屋市中区栄1-18-1

Suwa (Nagano): Phone: 0266-28-6321 Fax: 0266-28-6322
〒393-0063 長野県諏訪郡下諏訪町花咲町267-8

Kanazawa: Phone/Fax: 076-292-3544
〒921-8011 石川県金沢入江2-54中村ビル4F

Sendai: Phone: 022-716-5057 Fax: 022-716-5058
〒980-0014 宮城県仙台市青葉区本町2-10-33 第二オフィスビル

Chugoku Service Station (Hiroshima): Phone/Fax: 082-875-5860
〒731-0138 広島県広島市安佐南区祇園3丁目26-15
室山運輸(株)内

Sparrow Photo スパロウ・フォト
Address: Nihonbashi Bakurocho 1-8-6
Chuo-ku, Tokyo, Japan 103-0002
〒103-0002東京都中央区日本橋馬喰町1-8-6
Phone: (03) 3661-1555
Fax: (03) 3661-5958
Web Site: http://www008.upp.so-net.ne.jp/sparrow/
Hours: 10:00-19:00 (M-F), 11 am to 4 pm on 1st Sat. of the month, closed 2nd and 3rd Sat. and Sun. and national holidays
Other Info: Repairs wooden (mahogany) Deardoff large-format cameras. Near JR Bakurocho Station and Bakurocho-Yokoyama Station.

Sukiya Camera スキヤカメラ
Address: Ginza 4-3-7 1st floor
Chuo-ku, Tokyo, Japan 104-0061
〒104-0061 東京都中央区銀座4-3-7 猿谷ビル1階
Phone: 03-3571-5555
Fax: 03-3571-5633
Web Site: http://www.sukiya.co.jp/sukiya.S.top.html
Hours:
Other Info: Repairs M-series Leica cameras and Nikon. They are also a classic camera dealer. Affiliated with Nikon House in Ginza.

Tokyo Camera Service 東京カメラサービス
Address: Sakuragaoka 2-15-15
Setagaya-ku, Tokyo, Japan 156-0054
156-0054 世田谷区桜丘2-15-15
Phone: 03-5490-8524
Fax: 03-3482-3732
Web Site: http://www.tokyo-camera-service.com/map.html
Hours: 10:00-18:00, closed Sat., Sun., and national holidays
Other Info: Repairs and restores Japanese cameras. Near Chitose Funabashi Station on the Odakyu Line.