Konica-Minolta Camera Repair in Japan

Sony has been servicing Konica-Minolta cameras up until March 31, 2010. From April 1, 2010, Kenko Corporation took over the servicing of Konica-Minolta, Konica, and Minolta cameras in Japan.

They have a toll-free telephone number in Japan to call for camera repair inquiries:

0120-975-124
Operator hours: M-F 9:30 am 5:45 pm, closed on Sat., Sun., and national holidays

You can send in your camera for repair.

Web site: http://www.kenko-tokina.co.jp/konicaminolta/consultation_service.html

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FujiFilm Service Stations in Japan

Updated: July 2, 2017

FujiFilm has only three repair centers in Japan: Tokyo, Osaka, and Fukuoka. Service stations in Sapporo, Nagoya, Sendai, and Hiroshima have closed.

All of FujiFilm’s Service Stations now have the same phone number. For camera repair questions, call this number:

050-3786-1040
Operator hours: M-F 9 am to 5:40 pm, Sat.: 10 am to 5 pm, closed Sun. and national holidays

FujiFilm Service Stations are listed in Japanese here:
http://fujifilm.jp/support/digitalcamera/repairservice/servicestation/index.html

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Casio Service Stations in Japan

Updated: July 2, 2017

Casio has a telephone hotline in Japan for questions (in Japanese only) about camera repair:

0570-004161
Operators are on duty Mon. to Sat. from 9 am to 6:30 pm. Closed on Sun. and national holidays.

Direct phone numbers to their service stations are here. The hours are usually from 9 am to 5:30 pm. Closed on Sat., Sun., and national holidays. The Akihabara, Osaka, and Fukuoka Service Stations offer a quick repair service for minor camera repairs completed within an hour.

Tokyo (Akihabara): (03) 5820-9871
Yokohama: 042-560-4161
Nagoya: 042-560-4161
Osaka: (06) 6243-6211
Hiroshima 042-560-4161
Fukuoka: 042-560-4161
Sendai: 042-560-4161
Sapporo: 042-560-4161

Casio Service Stations in Japan listed in Japanese here:
http://casio.jp/support/repair/mochikomi/

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Tamron Repair Centers in Japan

Updated: July 2, 2017

Tamron has only one service station in Japan (Tokyo) where you can take your Tamron lens or Bronica camera for repairs. (The Osaka branch closed.) You can also take it to a camera shop that can forward it to Tamron for servicing. They also accept mail-in camera repairs.

Tamron Tokyo Repair Service
Address: Ueno TG Bldg. 3rd floor
Ueno 6-16-22
Taito-ku, Tokyo, Japan 110-0005
Phone: 03-5817-7210
Fax: 03-3837-1790
〒110-0005東京都台東区上野6丁目16番22号 上野TGビル3階
(株)タムロン東京修理受付窓口係
Hours: 9:00 am to 5:00 pm, closed Sat., Sun., national holidays
Directions: 6-min. walk from JR Ueno Station (Hirokoji Exit).
Web site: http://www.tamron.jp/support/repair.html

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Kodak Service and Support in Japan

Kodak has a small presence in Japan. No walk-in repair center in Japan, so you have to send your camera to a third-party company in Tokyo. They provide customer service phone numbers. If you cannot read their Japanese instructions to send your camera in for repair, you should call the phone number below.

Kodak Customer Service Phone Numbers in Japan:

Digital camera support: 03-5540-9002
Professional film/paper support: 03-5540-9000

Operator hours: Not stated
Web site: http://wwwjp.kodak.com/JP/ja/service/query.shtml

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Epson Repair Centers in Japan

Updated: July 2, 2017

Epson has these service centers in Japan where you can take your Epson product for repairs. The Web site link includes a map. You can also send your product to one of these repair centers. Call the nearest repair center for details. (The 050 numbers might not work with cell phones, so call the alternate number instead.)

Epson Sapporo Repair Center
Address: Epson Service Co.,
Sapporo Fukoku Seimei Bldg. 10th floor
Sakae-dori 4-2-7
Shiroishi-ku, Sapporo, Hokkaido, Japan 003-0021
Phone: 011-805-2886
Fax: 011-805-2882
〒003-0021 北海道札幌市白石区栄通4-2-7 エプソンサービス株式会社
Hours: 9 am to 4 pm for accepting repair orders (closes at 5 pm), closed Sat., Sun., and national holidays
Directions: 8-min. walk from JR Sapporo Station South Exit.
Web site: http://www.epson.jp/support/shuri/madoguchi/map/sapporo.htm

Epson Matsumoto Repair Center
Address: Epson Service, Co., Ltd.
Shiraita 2-4-14
Matsumoto, Nagano, Japan 390-0863
Phone: 050-3155-7110 or 0263-86-7660
Fax: 0263-44-7888
〒390-0863 長野県松本市白板2-4-14 エプソンサービス株式会社
Hours: 9 am to 4 pm for accepting repair orders (closes at 5 pm), closed Sat., Sun., and national holidays
Web site: http://www.epson.jp/support/shuri/madoguchi/map/matsumoto.htm

Epson Tottori Repair Center
Address: Epson Service, Co., Ltd.
Naneicho 26-1
Tottori-shi, Tottori, Japan 689-1121
Phone: 050-3155-7140 or 0857-77-2202
Fax: 0857-32-8290
〒689-1121 鳥取県鳥取市南栄町26-1 エプソンリペア株式会社
Hours: 9 am to 4 pm for accepting repair orders (closes at 5 pm), closed Sat., Sun., and national holidays
Directions:

Epson Okinawa Repair Center
Address: Epson Service, Co., Ltd., Okinawa Tsukansha Bldg. 2nd floor
Yamashitacho 5-21
Naha, Okinawa, Japan 900-0027
Phone: 098-852-1420
Fax: 098-852-1422
那覇市山下町5-21 沖縄通関社ビル2F
Hours: 9 am to 4 pm for accepting repair orders (closes at 5 pm), closed Sat., Sun., and national holidays
Directions: Click link below for a map.
Web site: http://www.epson.jp/support/shuri/madoguchi/map/okinawa.htm

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