Olympus Service Stations in Japan

Updated: Jan. 20, 2019

Olympus has four camera repair centers in Japan as listed below. (Japanese list here.)

First make sure your film/digital camera or lens is not listed as one of the products that is no longer serviceable by Olympus. (The list is in Japanese, but the model designations are in English.)
https://cs.olympus-imaging.jp/jp/support/cs/digital/servicea_12.html

For camera repair inquiries, call this phone number (in Japanese):

0570-073-000 (for camera repair inquiries)
Operator hours: 9:30 am to 6 pm every day except year-end and New Year’s period. (You will be charged ¥10/ min. on a land line or ¥10 per 20 sec. on a mobile phone, plus tax.)

You can also call to arrange for them to pick up your camera for repair. A fee will be charged for this service. Call this toll-free number (in Japanese):

0120-971995 (for camera pickup service)
Operator hours: Operator hours: 8 am to 8 pm M-F, and 9 am to 6 pm on weekends and national holidays.

Olympus Service Centers in Japan

Olympus Plaza Tokyo (Tokyo Service Station) オリンパスプラザ 東京
Address: S-tec Joho Bldg. 17th floor
Nishi Shinjuku 1-24-1
Shinjuku-ku, Tokyo, Japan 160-0023
〒 160-0023東京都新宿区西新宿1-24-1 エステック情報ビル
Phone: (03) 5909-0190
Web Site: http://www.olympus.co.jp/jp/contact/list/map_format.jsp?site_id=8677
Hours: 11:00-19:00, closed Thu.
Directions: There is also a product showroom and gallery on the basement 1st floor. Near Shinjuku Station’s West Exit.

Olympus Plaza Osaka (Osaka Service Station) オリンパスプラザ 大阪
Address: MID Nishi-honmachi Bldg. 1st floor
Awaza 1-6-1
Nishi-ku, Osaka, Japan 550-0011
〒 550-0011大阪市西区阿波座1-6-1 MID西本町ビル
Phone: (06) 6535-7911
Web Site (map): http://www.olympus.co.jp/jp/contact/list/map_format.jsp?site_id=8682
Hours: 10:00-18:00, closed Sun., national holidays, Golden Week, mid-Aug., year-end and New Year’s period.
Directions: There is also a product showroom and gallery. Near Honmachi Station Exit 22 and 23 (Yotsubashi, Chuo, and Midosuji subway lines).

Olympus Sapporo Service Station
Address: Sapporo Fukoku Seimei Bldg. 11th floor
Kita 4-jo Higashi 1-2-3
Chuo-ku, Sapporo, Hokkaido 060-0034
オリンパスイメージング株式会社 札幌支店
〒 060-0034北海道札幌市中央区北4条東1-2-3 札幌フコク生命ビル
Phone: 011-222-2570
Web Site (map): https://fotopus.com/olympusplaza/showroomgallery/access_map/map_sapporo.html
Hours: 9 am to 5 pm, closed Sat., Sun., national holidays, Golden Week, mid-Aug., year-end and New Year’s period.
Directions: 7-min. walk from JR Sapporo Station South Exit, 5-min. walk from Toho Line Sapporo Station Exit 18 and 19.

Olympus Fukuoka Service Station
Address: Fukuoka Fukoku Seimei Bldg. 6th floor
Watanabe-dori 3-6-11
Chuo-ku, Fukuoka, Japan 810-0004
オリンパスイメージング株式会社 福岡支店
〒 810-0004福岡県福岡市中央区渡辺通3-6-11 福岡フコク生命ビル
Phone: 092-761-4469
Web Site (map): https://fotopus.com/olympusplaza/showroomgallery/access_map/map_fukuoka.html
Hours: 9 am to 5 pm, closed Sat., Sun., national holidays, Golden Week, mid-Aug., year-end and New Year’s period.
Directions: Near Watanabe-dori Station on the Nanakuma Line.

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