Privacy Policy

PhotoGuide Japan has a firm commitment to protect the privacy of our customers and visitors. Basically, the personal information we collect is used only to accept and process orders and payments for merchandise or digital content. Your personal information will never be sold, rented, or revealed to any party not involved in processing your order or membership. (Unless requested via a subpoena, court order, or other legal means.)

Also, any private or personal information you give us via e-mail or other means will also be kept private unless we obtain your permission to use or reveal the information to another person(s).

What information do we collect?
When you place an order for merchandise, you are asked to provide personal information such as your name, address, e-mail, username and password. (Although we do not collect credit card information, such information is collected by the payment processors we use, such as PayPal.)

Also, when you request pages from our Web site server, our server automatically collects some non-personal information such as your IP address, browser type, operating system (e.g., Windows or Macintosh), and the domain name from which you accessed the site. We may use cookies (small text files that are stored on visitors computers when they access our Web site) to collect this information. Non-personal information is used for statistical purposes only, and they cannot be used to personally identify you.

If you post messages on any of our commenting systems, we will maintain on the system any information about you as you choose to disclose. You are also free to delete or edit your messages even after the initial posting. Until you delete any comments, they will be stored and searchable by key words by the public.

Who sees my information?
Personally identifiable information is seen only by PhotoGuide Japan and/or reputable payment processors (PayPal, etc.) hired to process your credit card payment and any other type of commerce or transaction.

How do you use my information?
We use your personal information only for the following purposes:

  1. To process your order and payment for the merchandise, services, or digital content we offer to customers.
  2. To communicate with you. This includes essential e-mail notices to our cusrtomers. There will be no advertising-related e-mail messages.
  3. To confirm that you are eligible (age requirements, etc.) for the merchandise, service, or digital content we offer.

We use your non-personal information only for the following purposes:

To compile statistical information about our users such as the browser used, operating system used, referred domain names, etc.

How secure is my personal information?
We follow the best-available precautions to maintain the security of the your personal information. We and our payment processors provide secure Web pages (using Secure Socket Layer technology) for critical and confidential online transactions such as when you submit personal information to order and purchase merchandise or digital content. Our payment processors also maintain good security to protect any personal information that is collected and/or stored.

If you have any questions about this Privacy Statement, please contact us

By visiting this Web site, you are agreeing to the practices described in this Privacy Policy. If you do not agree with our Privacy Policy, please leave now.

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